At Ultimesh, we value your privacy. We ensure that your personal data is handled with care and properly protected. In this privacy policy, we explain what data we collect, why we collect it, and what your rights are.

1. Who are we?

This privacy policy applies to all personal data processed by:

Ultimesh B.V.
Seggeweg 2
3237 MK, Vierpolders, Netherlands
Chamber of Commerce number: 78762065
Email: info@ultimesh.com
Phone: +31(0)181 41 18 02

Ultimesh is the data controller as defined by the General Data Protection Regulation (GDPR).

2. What personal data do we process?

We process personal data that you provide to us, for example when you:

• Place an order
• Request a quote
• Contact us
• Visit our website

Depending on the situation, we may process the following data:

• Name and address details
• Contact details (email, phone number)
• Company name and job title
• Payment and invoicing information
• Details about your purchases or inquiries
• Technical information such as IP address or browser data (when visiting our website)

3. For what purposes do we use your data?

We only use your data for the following purposes:

• Processing and delivering your orders
• Preparing quotes
• Customer service and support
• Sending service emails or updates regarding your order
• Financial administration
• Marketing purposes, such as newsletters or product updates (only if you have signed up)
• Improving our website and services

4. On what legal grounds do we process your data?

We only process your data if we are allowed to under the GDPR. The main legal grounds are:

• Your consent
• Performance of a contract (e.g., an order)
• Legal obligations
• Our legitimate interest (such as marketing to existing customers or website analytics)

5. How long do we keep your data?

We retain personal data in accordance with our internal data retention policy and/or for as long as you are a customer of Ultimesh or continue to show interest in Ultimesh’s services, we are legally required to retain the data, or we have legitimate grounds to retain the data, insofar as this is necessary.

6. With whom do we share your data?

We only share your data with third parties if it’s necessary for our services. For example:

• Delivery services
• Payment providers
• IT and hosting partners
• Marketing tools (e.g., email software)

We sign a data processing agreement with all parties that process data on our behalf.

Your data will not be sold or shared with parties outside the EU without appropriate safeguards.

7. Cookies and website use

We use functional, analytical, and (if applicable) marketing cookies on our website.

For more information, please refer to our separate [Cookie Policy].

8. Your rights

Under the GDPR, you have the following rights:

• Right of access: know what data we hold about you
• Right to rectification: have incorrect data corrected
• Right to erasure: have your data deleted (where legally possible)
• Right to object: to processing based on legitimate interest
• Right to data portability: receive your data in a machine-readable format
• Right to withdraw consent (e.g., for newsletters)

Would you like to exercise any of these rights? Please email us at: info@ultimesh.com. We will respond as soon as possible.

9. How we secure your data

We take appropriate technical and organizational measures to protect your data against loss, unauthorized access, or misuse.

10. Changes to this privacy policy

Ultimesh reserves the right to amend this privacy policy. We recommend reviewing this policy regularly. The most current version is always available on our website.

Last updated: June 30, 2025